Right of rescission

Right of rescission

Consumers are entitled to a right of revocation for contracts for the delivery of goods in accordance with the following provisions.A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.
Revocation instruction

Right of withdrawal

You have the right to revoke this contract within 14 days without giving reasons.
The withdrawal period is 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods.

In order to exercise your right of revocation, you must notify us (Luxonum GmbH, Im Buchwald 65, 70186Stuttgart, Germany, Tel: +49 (0)711 912 714 20, E-Mail: shop@luxonum.com) by means of a clear statement (e.g. letter, e-mail) about your decision to withdraw from this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion or premature expiration of the right of withdrawal:
The right of revocation does not apply to consumers who do not belong to a member state of the European Union at the time of conclusion of the contract and whose sole residence and delivery address at the time of conclusion of the contract is outside the European Union.

Model withdrawal form

(If you want to cancel the contract, please fill in this form and send it back).
To Luxonum GmbH, Im Buchwald 65, 70186 Stuttgart, e-mail: shop@luxonum.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) / Received on (*)                                            

Name of the consumer(s)                                                                                               
Address of the consumer(s)                                                                                       
Signature of the consumer(s) (only in the case of communication on paper)                                                            
Date                                  
(*) Delete as appropriate